Cancellation/Changes

Cancellation

  • Order cancellations can be made within 24 hours of your purchase by emailing contact@markrydenbackpack.com
  • In your cancellation email, please provide information from your order, including:
    • First & Last Name
    • Order Number
    • Reason for cancellation (optional)
  • Please note that if your package has already been shipped out, we will be unable to cancel or make any changes to your order.

Changes

  • In the event that wrong information was inputted into your order, please email contact@markrydenbackpack.com within 24 hours of your purchase.
  • In your change email, please provide information from your order, including:
    • First & Last Name
    • Order Number
    • What you would like to change
  • Please note that if your package has already been shipped out, we will be unable to cancel or make any changes to your order.